Last updated: April 6, 2026
Clara Om AG, Therwilerstrasse 61b, 4103 Bottmingen, Switzerland ("we", "us", or "our") operates the CIAMO – Postures (Well-being) mobile application (the "App"). This Privacy Policy explains how we collect, use, and protect your information when you use the App.
Personal Data: When you create an account or use the App, we may collect personal information such as your name. We may also collect information when you correspond with us, for example when you report issues, complete surveys, or provide feedback.
Biometric Data: The App collects biometric data, including facial recognition data, to provide personalized experiences. This data is used exclusively during the analysis process to generate a result (e.g., personalizing content or functions within the App). Biometric data is processed in real time and is immediately deleted once the analysis is completed. It is never stored on our servers.
Usage Data: We may automatically collect certain technical information such as device type, operating system version, and general usage statistics to help us improve the App.
We use the information we collect for the following purposes:
– To provide, operate, and maintain the App;
– To personalize your experience within the App;
– To communicate with you, including responding to your inquiries and feedback;
– To improve the App and develop new features;
– To comply with legal obligations.
We do not sell, trade, or share your personal or biometric data with third parties. Data is used solely for the purposes described in this Privacy Policy.
Biometric data, such as facial recognition data, is not retained after the analysis process is completed. It is automatically deleted and is not stored on any server. Personal data associated with your account is retained only for as long as your account is active or as needed to provide you with the App's services. You may request deletion of your data at any time by contacting us.
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
You have the right to access, correct, or delete your personal data at any time. To exercise any of these rights, please contact us at the email address provided below. We are committed to transparency and to complying with all applicable privacy and data protection laws.
The App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us so we can promptly delete it.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy within the App or on our website. Your continued use of the App after such changes constitutes your acceptance of the updated Privacy Policy.
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
Clara Om AG
Therwilerstrasse 61b
4103 Bottmingen, Switzerland
Email: info@claraom.ch